How our Service Works

When you call Homeward Bound Pet Care Services, we arrange for a free visit to your home to:

  • Meet you and your loving pets
  • Get detailed information about caring for your pets and your home
  • Get a veterinary release signature
  • Complete a service agreement
  • Pick up a door key

During this visit you decide how often you want the sitter to visit, and what services you want performed.

Each visit to your home includes:

 
  • Providing love and care when you’re not there
  • Fresh food and water
  • Brushing, combing, and providing playtime
  • Give medications, vitamins, or other special care
  • Arrange for medical treatment in case of illness
  • Scoop the litter box and clean up all accidents
"Dogs come when they are called. Cats take a message and get back to you."
-Mary Bly

At the Clients Request:

  • Collect mail
  • Bring in newspapers
  • Turning on / off lights
  • Opening / closing drapery
  • Watering a few plants

Ready Key Program- for Clients "On the Go"

Homeward Bound’s “Ready Key Program” is designed for the “busy” pet owner who travels frequently for business or pleasure. Sometimes your work or busy schedule does not allow you a lot of notice, or perhaps you are too busy and simply overlook making a pet sitting reservation. Participating in this program makes it easier for Homeward Bound Pet Care Services to accept shorter notice reservation requests.

We require two copies of your house key, which we will pick up at the Initial Visit in which your Pet Sitter will meet you and your pets to get acquainted, pick up keys, and handle paperwork. If there is an emergency (storm, accident, illness, or the like) which prevents the scheduled Pet Sitter from making it to your home, this allows another Pet Sitter to retrieve the backup key from the office and take care of your pet(s).

For your security, all keys that are not currently in use are stored in a secure area, which is monitored by an alarm system 24/7. These keys are numbered, and do not have your name or address on them.

If you choose to participate in our Ready Key Program, we will keep both keys on file for future visits. You may request the return of your keys at any time. However, there is a $7.00 service fee, for returning your key, if you choose to discontinue using the Ready Key Program. You may stop by our office and pick up the key to avoid a service fee.

*Homeward Bound requests 48 hours notice for all reservations, unless it is an emergency. Holiday periods are excluded from this arrangement. Participation in this program does not guarantee a reservation with Homeward Bound Pet Care services.

Hours of Service

Note: We are unable to honor specific time request for any visit.

Dogs: AM visits will be between 5 am and 10 am.

PM visits will be between 5 pm and 10 pm.

Note: Dog visits will always be approximately 12 hours apart for clients scheduling 2 visits per day.

Cats: Cats will be visited at approximately the same time each day, sometime between 5 AM and 10 PM depending on my schedule, location of other jobs, and weather conditions.

To Arrange for Service:

Please contact us as far in advance as possible. We suggest at least 2 week's notice but it is possible we may be able to accommodate last minute requests for service. You should note however that we book up fast during busy times. I will be happy to assist you in finding another local pet sitter if I am unable to help you.

 
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